Privacy Policy
The short version: we only collect what we need to get your drink to you, and we don't sell or share it beyond that.
What we collect
When you place an order, we collect your name, phone number, and order details (drinks, pickup time, and any notes you add). If you leave feedback after pickup, we keep the rating and any note you write.
Why we collect it
To prepare your order, let you track it, send you WhatsApp updates (order confirmed, ready for pickup, and a feedback request afterward), and process your payment. That's it — we don't use it for marketing or anything unrelated to your order.
dayoff Card
Membership is optional. If you join, we keep your mobile number, the name and avatar you choose, and a record of the drinks you buy (whether each was matcha or hojicha), so we can run your stamp card, free drinks, ranks and leaves. Your number is verified with a one-time code sent on WhatsApp. Paid orders placed with the same number in the 60 days before you joined are added to your card.
Who we share it with
Only the services that need it to actually get your order to you: Twilio (to send WhatsApp messages and membership sign-in codes) and HitPay (to process payment). We don't sell your information to anyone, ever.
How long we keep it
We keep order records for our own bookkeeping. If you'd like your contact details removed, just reach out and we'll take care of it.
Questions, or want your data removed?
Message us on Telegram @dayoffcafe or email info@dayoffcafe.com.